mylogo.review help center

Brand workflow questions, answered

Clear answers about logo reviews, comparisons, brand colors, typography, mockups, exports, brand identities, and credits.

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Logo review

AI feedback, scoring, briefs, and uploaded files.

What does an AI logo review check?

It checks readability, originality, visual balance, small-size clarity, and possible misinterpretations. Add a brand brief to give the review context about your audience and intended use. You get scores, key risks, and priorities for improvement; your design judgment remains essential.

What is mylogo.review?

mylogo.review connects your branding work from client brief to final delivery. Collect client details with a questionnaire, review and compare logos, build colors and typography, preview mockups, and share a brand identity with selected file downloads. You choose which tools to connect and keep control of the design.

Does mylogo.review replace a logo designer?

No. It gives designers and founders an independent second perspective before a logo reaches clients or audiences. Creative decisions and final execution remain with the designer.

Does the AI fix or redesign my logo?

No. The AI identifies risks and suggests prioritized improvement directions, but it does not redraw or silently change the uploaded logo. You stay in control of every revision.

What feedback is included in a logo review?

Starter reviews include the main logo card, overall and detailed scores, key risks, and the What to fix first list. Paid reviews add deeper insights such as category positioning, use-case readiness, logo delivery checklist, logo descriptions, presentation copy, and full PDF reports.

How should I interpret the logo score?

Treat it as an AI-assisted design signal, not an absolute verdict. It helps you compare strengths, notice risks, and prioritize revisions, while your brief, strategy, and professional judgment remain essential.

Why should I add a business or brand brief?

A brief helps the AI assess whether the logo fits the intended industry, audience, personality, and use cases. Without context, the review can still assess visual performance but should not guess an industry or claim strategic fit.

Can the review detect embarrassing logo misinterpretations?

Yes. The review checks for unintended readings, including offensive, adult, intimate, or embarrassing shapes. A serious misinterpretation is treated as a top-priority risk and can substantially lower the score.

Which files can I use for an AI logo review?

The review uploader accepts SVG, PNG, JPG, JPEG, and WebP files up to 6 MB. You can also paste a screenshot or copied image into the uploader in supported browsers. Clear, straight-on artwork produces the most useful feedback.

Workflow tools

Client questionnaires, colors, typography, comparisons, mockups, exports, and brand identities.

What can I do after reviewing my logo?

Continue with a brand color palette, typography, and mockups, then export your final logo files and share them through a brand identity. Keep the work connected in one project and choose the steps you need. Logo Export requires your own SVG logo files.

What does Color Palette do?

Build or import brand colors, generate an AI palette from a brief, or ask AI to refine an existing palette. Colors have main, support, and neutral roles, with previews that show how they work together. You can also adjust colors manually and connect the palette to your brand workflow.

How many credits does Color Palette use?

Each successful AI palette generation or AI palette revision uses 2 workflow credits. Manual color edits, importing colors, and reopening a saved palette do not use credits.

What does Brand Typography do?

Choose brand fonts and type rules for websites and social media, then preview them together. Save your typography system to unlock PDF guidelines and CSS. You can connect it to the same brand workflow and include it in the brand identity; typography is an optional workflow step.

How many credits does Brand Typography use?

Exploring fonts and previews is free. The first successful save of each typography system uses 1 workflow credit and unlocks PDF and CSS downloads. Later edits, repeat downloads, and connecting the saved system to a workflow are free.

How does the brand identity work?

Turn your connected tools into a brand presentation and share a private client link with the files you choose. Clients do not need an account. Brand Identity uses no workflow credits. Starter includes up to 2 published identities at a time; paid plans include unlimited identities. Final downloads stay private even if you publish the presentation on your profile and Explore.

Can I compare different logo concepts?

Yes. Logo Compare evaluates two or three concepts against the same business brief, with individual scores, an explained recommendation, and matching mockups side by side. You choose which concept to take into the next workflow steps.

How many credits does a logo comparison use?

Each successful Logo Compare project uses 2 workflow credits. Reopening a saved comparison is free. Agency includes unlimited workflow credits, subject to fair use.

What does Logo Export generate?

Logo Export turns pasted or uploaded SVG logo versions and brand colors into a downloadable ZIP containing SVG, PNG, JPG, RGB and CMYK color variants, favicon files, brand color backgrounds, and palette images. Generated ZIP files are created in your browser.

How many credits does Logo Export use?

Building and saving a Logo Export kit is free. The first download uses 1 workflow credit. Reopening, editing, regenerating, or downloading that unlocked kit again is free.

What does Logo Mockups show?

Logo Mockups places separate lockups, wordmarks, and symbols into realistic browser, search, website, mobile, social, app, email, business card, background, and small-size contexts. You can customize colors and download individual mockups or the complete set.

How many credits do Logo Mockups use?

Logo Mockups is free for registered users. The mockups render in your browser without AI, and projects can be auto-saved, reopened, edited, and downloaded without using credits.

What is the logo delivery checklist?

The logo delivery checklist identifies the versions visible in the reviewed artwork and suggests deliverables that may still be needed, such as a standalone wordmark, logomark, one-color version, favicon, or secondary lockup. It is included in paid logo reviews.

What are the JPG and PDF review downloads for?

The JPG is a concise, social-friendly review card. The PDF is a fuller report for saving, presenting, or sending to a client. Starter includes JPG downloads; paid plans include both JPG and PDF reports.

Which tools can I use without creating an account?

The Favicon Generator and Logo Background Generator can be used without signing in. An account is required for AI reviews, comparisons and palettes, saving a typography system, using your own files in Logo Mockups, and saving Logo Export kits.

Plans and credits

Review allowances, subscriptions, and billing.

Can I try it for free?

Yes. Create a free account to receive 6 one-time welcome credits, then 3 credits per monthly cycle. A logo review uses 2 credits. No payment card is required, and you can choose a paid plan when you need more usage.

How many workflow credits are included in each plan?

Starter begins with 6 one-time welcome credits, then resets to 3 credits per monthly cycle. Solopreneur includes 80 credits per month. Agency includes unlimited workflow credits, subject to fair use. Unused credits do not roll over.

What does each workflow action cost?

A Logo Review uses 2 credits; Logo Compare uses 2; each AI palette or AI palette revision uses 2. The first save of a typography system uses 1 credit, and the first download from an export kit uses 1. Client questionnaires, manual color edits, mockups, brand identities, the Favicon Generator, and the Logo Background Generator use no credits. Editing saved typography and downloading unlocked guides or export kits again are free.

When do monthly credits reset, and do they roll over?

Credits reset on the relevant monthly account or subscription cycle. Unused credits do not accumulate beyond the allowance of the active plan.

When are credits charged, and are failed actions charged?

AI reviews, comparisons, and palette actions use credits only after they succeed. Typography uses credits on the first successful save of a system; Logo Export uses credits to unlock the first download from a kit. Failed actions are not charged. Later edits and downloads of unlocked typography systems and export kits are free.

Can I upgrade or downgrade later?

Yes. Paid subscribers can change plans through the secure Stripe billing portal from Account settings. Stripe shows the billing adjustment before a change is confirmed.

Can I cancel anytime?

Yes. You can cancel from the Stripe billing portal linked in your account. Paid features remain available until the end of the current billing period, then the account returns to Starter. Saved Advanced Review results and their PDFs remain yours, along with saved typography systems and previously unlocked export downloads. Current plan limits apply to new work.

Privacy and projects

Visibility, AI training, storage, and deletion.

Are my uploaded logos private?

Yes. Your projects are private by default. You choose which reviews, comparisons, or brand previews to make public and who receives your brand identity link. Your uploaded logos are processed to provide the requested features and are not used to train AI models.

Are my uploaded logos used to train AI?

No. Uploaded logos are processed only to provide the feature you requested and are not used to train or improve AI models.

Who can download or change a logo review?

Only the project owner can download review reports, change visibility, or manage the project. Visitors can view a public review and copy its link, but they cannot perform owner actions.

What is saved for Export and Mockups projects?

Saved Logo Export kits keep the source SVG versions, palette, and settings so files can be regenerated later; generated ZIP files are not stored. Logo Mockups autosaves the source assets, palette, and mockup settings to the signed-in account.

Can I delete a project or my account?

Yes. Individual projects can be removed from My Projects. You can also delete your account from Account settings after any active subscription has ended, subject to the retention details in the privacy policy.

Account and support

Access, sign-in methods, analytics, and support.

Can I sign in with Google or with email and password?

Yes. Email and password remains available, and Google Sign-In is offered as a convenient second option. Accounts using the same verified email can be linked safely to avoid duplicate profiles.

Do you use cookies or Google Analytics?

Essential cookies support account and security functions. Google Analytics is used to understand product usage and improve the platform, with consent controls where required. More detail is available in Terms and Privacy.

How can I contact support?

Email contact@mylogo.review with the email connected to your account, the relevant project link if available, and a short description of what happened.

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