Terms of Service

Last updated: September 25, 2026

1. Who provides the service

mylogo.review is operated by the Romanian company identified in Business information below. In these terms, “we”, “us” and “our” mean that company, and the “Service” means the mylogo.review website and its tools.

These terms govern your use of the Service and purchases from us. The plan and price displayed at checkout also form part of your purchase agreement. If you use the Service for a business or client, you must have authority to do so. A consumer is an individual acting outside their trade, business or profession.

The Privacy Policy explains how we handle personal data. Accepting these terms is not consent to every type of data processing or to non-essential cookies.

2. What the service does

The Service helps you review and compare logo concepts, build color palettes and typography systems, preview mockups, export logo files, and present brand assets through brand identities. Available features, credits and publishing limits depend on your plan.

AI reviews provide feedback; they do not redraw your logo. Logo Export creates delivery files from artwork and settings you supply. Preview images illustrate possible applications and are not a guarantee of print, manufacturing or display results. You need a compatible browser and internet connection, and must supply files in the formats accepted by each tool.

3. Accounts and eligibility

You must be at least 16 to use the Service. If you are under 18, a parent or guardian must authorize your use and any purchase where required by law. You must have the legal capacity or authorization needed to enter into the agreement.

Provide accurate account and billing information, complete verification where requested, and keep your credentials secure. Tell us if you suspect unauthorized access. Do not sell accounts or share access to evade plan limits.

4. Welcome credits and workflow credits

Eligible new users receive 6 free welcome credits to try the tools before purchasing. Welcome credits are a one-time benefit per user, not a benefit that renews when an account is deleted. Creating replacement or multiple accounts, using alternative addresses, or otherwise bypassing eligibility to claim repeated welcome credits is not permitted.

Credit costs and plan allowances are described on our Pricing page. Some actions are free; others spend workflow credits. In particular, a new AI palette generation or AI revision can spend credits even within a saved project. Reopening a project does not itself spend credits. Manual changes, repeat downloads and other actions follow the rules for the relevant tool; saving a project does not make every later AI action free.

Monthly allowances reset on the applicable account or subscription cycle. Unused credits do not roll over unless the plan expressly includes rollover. Credits have no cash value, cannot be transferred or resold, and are not a deposit. This does not limit any refund required by law.

Plans described as unlimited are for ordinary interactive use. Automated bulk requests, reselling account access, and attempts to bypass safeguards are excluded. We may restrict activity that threatens service security or availability, applying the account measures in section 9.

5. Subscriptions, billing and cancellation

Stripe processes payments. Check the price, currency, applicable taxes and billing interval shown at checkout before confirming a purchase. Subscriptions renew automatically at the stated interval until cancelled. You authorize the recurring payments described at checkout.

You can manage or cancel your subscription from your account. Cancel before the next renewal to prevent the next subscription charge. Cancellation normally takes effect at the end of the paid billing period, with paid access continuing until then. If you cannot access the cancellation controls, contact contact@mylogo.review.

After a cancellation or downgrade takes effect, the new plan's feature and allowance limits apply to new work. You keep access to saved Advanced Review results and their PDFs, saved typography systems and previously unlocked export downloads. Already published brand identities remain available subject to these terms; publishing more identities depends on your current allowance. Keep your own copies of important source files and downloads.

We will give advance notice of changes to an existing subscription's price or material benefits and an opportunity to cancel before they take effect. Price increases will not apply retroactively to a billing period you have already paid for.

6. Refund policy and consumer withdrawal

We do not offer discretionary refunds, including after paid credits have been used. Refunds required by law remain available. Use the welcome credits to assess the tools before subscribing. Outside those legal entitlements, payments are non-refundable, including for a change of mind, unused credits, partial billing periods, or disagreement with a subjective AI score or recommendation.

Your statutory rights still apply. Trying the tools with free credits, purchasing a subscription or using a paid feature does not, by itself, waive consumer rights. Business purchases do not normally carry the consumer cooling-off right.

If you are an EU/EEA consumer purchasing a service online, you generally have 14 days from concluding the contract to withdraw without giving a reason. To exercise this right, send a clear withdrawal request to contact@mylogo.review before the period expires. Include enough information to identify your account and purchase. An unequivocal message is sufficient; using the sample below is optional.

For a valid withdrawal, we refund the amount legally due within 14 days of receiving notice, using the original payment method unless you agree otherwise, without a refund fee. A proportionate charge for services supplied before withdrawal is possible only where you expressly requested an early start and all applicable legal conditions were met.

A service withdrawal right ends after full performance only where the required prior express consent and acknowledgement were obtained. Separate rules for digital content require the relevant express consent, acknowledgement of losing the right, and contract confirmation. These terms alone do not establish that any of those requirements were met.

If the Service is not supplied or does not meet legal conformity requirements, contact us with the issue. Consumers retain applicable rights to have it put right and, where the legal conditions apply, receive a price reduction or terminate for a refund. Other mandatory rights under the law that applies to you are also preserved.

7. Your content and intellectual property

You retain your rights in uploaded logos, artwork, briefs and other materials. You grant us a non-exclusive permission to store, reproduce, process and display those materials, and involve service providers, only as needed to provide the tools and sharing features you request. Necessary retention after deletion is explained in the Privacy Policy; it does not grant us a right to reuse your artwork for unrelated purposes.

You must have permission to upload and use the materials, including client work, fonts and third-party assets. Avoid including unnecessary personal information or confidential information you are not authorized to share. We do not claim ownership of your logos or use private uploaded artwork in our marketing without permission.

You may use the reports and export files supplied to you for your own or your clients' projects, subject to underlying intellectual property rights and applicable third-party licenses. Fonts and external assets keep their own licenses. AI suggestions may resemble suggestions given to others; receiving them does not guarantee exclusivity or create rights in someone else's work. Our software, interface and templates remain protected by their respective owners' rights.

8. Public pages, private links and brand identities

Use the visibility and publishing controls to choose what to share. Public reviews and public brand previews may be viewed by others and indexed by search engines. Private access links and brand identity links give access to their holders; recipients can forward them. Keep these links confidential and share only material you are authorized to disclose.

A public brand preview does not make private download links public. However, anyone authorized to download files may keep their own copies. Making a page private or deleting it cannot remove copies, screenshots or cached search results already held by third parties.

9. Acceptable use and account restrictions

Do not upload unlawful, infringing or malicious material; attack the Service; access another person's account or private files without authorization; scrape or automate bulk requests without permission; or evade billing, credit, security or publishing limits. Do not use the tools for fraud, impersonation or other unlawful activity.

We may refuse requests, restrict access, remove content or suspend an account where reasonably necessary to address these violations, payment problems, a legal obligation or a security threat. Where appropriate, we will explain the reason and give you a chance to resolve the issue. Immediate action may be necessary for security, serious abuse or legal reasons. Contact us to request a review of a restriction or an incorrect welcome-credit eligibility decision.

You may request account closure through your account or by contacting us. Handle any active subscription separately to avoid unintended renewal; deleting project content is not a subscription cancellation. Account closure does not erase payment obligations already incurred or override legal refund and data-protection rights.

10. AI feedback and responsibility for final use

AI scores, comparisons, names, descriptions and recommendations can be subjective, inaccurate or incomplete. They support your design decisions and are not legal, trademark, financial or business advice. We do not promise originality, trademark availability, registration, client approval, accessibility compliance or commercial success. Check outputs, spelling, colors, font licenses and production specifications before using or delivering them.

11. Availability and liability

Maintenance, technical faults and third-party outages may interrupt access. We do not promise uninterrupted or error-free operation, but this does not excuse obligations to supply a paid service as agreed or your statutory remedies.

To the extent permitted by applicable law, we are not liable for indirect or consequential business losses, lost profits or opportunities arising from reliance on design feedback. Nothing in these terms excludes liability for fraud, intentional misconduct, gross negligence, death or personal injury where applicable, or any liability or consumer right that cannot legally be excluded. No general disclaimer overrides mandatory digital-service conformity rights.

12. Complaints and applicable law

For billing, service or intellectual property complaints, email contact@mylogo.review. Identify the relevant account, purchase or page and explain the issue. For an infringement report, identify the protected work, the allegedly infringing material and your authority to report it. Do not send passwords or full payment-card details.

Romanian law governs these terms. Consumers also retain mandatory protections of their country of habitual residence where applicable, including any right to bring a claim before their local courts. These terms do not require private arbitration or waive your right to approach a regulator or court.

Romanian consumers can contact the National Authority for Consumer Protection (ANPC) and find information about alternative dispute resolution (SAL). The availability and conditions of a particular procedure are set by the responsible body.

13. Changes to these terms

We may update these terms to reflect changes in the tools, security needs or legal requirements. The date above identifies the latest version. For material changes affecting an existing paid agreement, we will provide advance notice by email or through the Service, explain when the changes apply, and preserve any right to cancel or receive a remedy. Where the law requires your agreement, we will obtain it; continued use is not a substitute for required consent.

Privacy Policy

Last updated: September 25, 2026

1. Who is responsible for your data

The company identified in Business information is the controller for the personal data described here. Contact contact@mylogo.review about privacy or your rights. This notice covers visitors, account holders and people accessing shared project pages or brand identities.

2. Information we handle

• Account and profile information: email address, username, account identifiers, profile details, authentication information, preferences and verification records. If you choose Google sign-in, we receive the account information provided for that sign-in.
• Project materials: uploaded logos and source files, business names, briefs, prompts, generated analyses, palettes, typography settings, mockups, exports, sharing settings and brand identity content.
• Billing information: plan, credit balance and usage, payment and subscription status, transaction references and Stripe customer identifiers. Payment details entered in Stripe's checkout are handled by Stripe; we do not receive your full card number or security code from that checkout.
• Technical and usage information: IP address, device and browser details, approximate location, session and security records, pages visited, tool activity, downloads and subscription events.
• Communications: support requests, feedback, email preferences and deletion requests or reasons you submit.

Data comes from you, your use of the Service, and the relevant authentication, payment or technical providers. A designer may also supply information when creating a brand identity or project. Required account and billing information is necessary to provide those features; optional profile information is not.

3. Purposes and legal bases

• Providing the tools and account: processing needed to perform our agreement with you, including requested AI analysis, project storage, sharing, billing and related support (GDPR Article 6(1)(b)). For business contacts acting for an organization, our legitimate interest is administering that customer relationship (Article 6(1)(f)).
• Accounting and legal compliance: keeping legally required records and responding to binding legal requests (Article 6(1)(c)).
• Security and abuse prevention: our legitimate interests in protecting accounts, enforcing genuine plan limits, preventing repeated welcome-credit claims and investigating fraud (Article 6(1)(f)), subject to necessity and your rights.
• Support, service improvement and legal claims: our legitimate interests in resolving issues, understanding service performance and establishing or defending claims, where those interests are not overridden by your rights. The separate cookie and analytics requirements below still apply.
• Consent-based uses: where we ask for consent, for example permission to feature your private work in marketing, the basis is that consent (Article 6(1)(a)). You can withdraw it for future use without affecting earlier lawful processing.

We do not treat accepting the terms as blanket privacy consent. A legitimate interest does not remove a requirement to obtain consent for non-essential cookies, similar device storage or electronic marketing where the law requires it.

4. Uploaded work and AI providers

When you request AI features, relevant artwork, prompts and project context are sent to OpenAI through its API to generate the response. Only submit material you are entitled to have processed for this purpose.

We do not use your uploaded logos to train AI models. OpenAI states that API inputs and outputs are not used to train its models by default. This does not mean there is no provider retention: its API may keep abuse-monitoring records, normally for up to 30 days, with exceptions described in its API data policy. We do not promise a zero-retention AI service.

5. Service providers and other recipients

We use providers to run the Service. Data shared depends on the feature and purpose:

• Hosting, database and technical infrastructure providers store and deliver site and project data and support availability and security.
• OpenAI processes the inputs needed for requested AI features.
• Stripe handles payments, subscriptions and payment-related fraud prevention.
• Mailjet delivers account, service and product emails.
• Google Analytics and PostHog process website and product usage data as described below.
• IPinfo helps derive approximate location from an IP address. Google sign-in, Google Fonts and content delivery providers may also receive technical information, such as an IP address, when their resources are requested.

Some providers act on our instructions; others, such as payment or authentication providers, also process data for their own responsibilities under their privacy notices. We may disclose relevant information to professional advisers, authorities or courts where necessary for legal obligations, fraud investigations or claims. Project recipients receive the content you choose to share. We do not sell your uploaded logos or provide private artwork to others for their marketing.

6. Cookies and analytics

Cookies and similar storage support login sessions, security and site preferences. Analytics is a separate purpose: it helps us understand website visits, tool use, return visits and conversions.

Google Analytics loads automatically across the website, including when you are signed out. It may use cookies such as _ga and process identifiers, page visits and technical data. Its loading is independent of PostHog. Read how Google uses information from partner sites.

PostHog loads automatically on eligible product pages for signed-in users. It uses browser local storage and a pseudonymous account identifier to connect activity across visits, including workflow, credit and subscription events. It does not load for signed-out visitors. We do not send uploaded logos, briefs, project names, email addresses or private sharing links in PostHog events. Session recording and automatic click capture are disabled. Pseudonymous activity can still be personal data. See PostHog's privacy information.

You can block or clear cookies and local storage through your browser, although blocking essential storage can affect sign-in and other features. Google also provides an Analytics opt-out browser add-on for supported browsers. These controls do not necessarily stop all technical logging or analytics requests.

This describes the current automatic loading behavior. Reading this notice or continuing to browse does not constitute consent where prior consent is legally required. Analytics storage is not made essential merely because it helps us improve the product.

7. Service and product emails

We send operational messages such as verification, account security, billing and support emails. We may also send product updates, offers or workflow reminders. You can unsubscribe from promotional emails using their unsubscribe link or by contacting us. Necessary account and service messages may still be sent. Where prior marketing consent is legally required, an account or acceptance of these terms is not a substitute for it.

8. Public content and shared links

Information in public reviews, profiles or published brand previews can be seen by other people and search engines. Private links allow their holders to access the associated content. A designer who creates a project or brand identity chooses the material included, so contact them or us if your personal information appears there unexpectedly. Copies already downloaded or cached by others may remain outside our control.

9. Retention, account deletion and abuse prevention

We keep account and project information to provide your saved work and requested features. Deleting an account closes access and removes or de-identifies account and review information handled by that process. It does not automatically erase every project record, provider record, payment record or backup. Contact us if you also want to exercise your right to erasure of remaining personal data.

Deleted-account records: we retain the account's email address, username, internal user ID, Stripe customer ID where present, deletion date and any deletion reason provided. These records remain personal data; they are not described as anonymous. We use them to recognize previous accounts, prevent repeated claims of the one-time welcome credits, investigate abuse and resolve relevant billing or account disputes. Registering again does not automatically restore eligibility.

Deleted-account records currently have no automatic expiry. Retention must remain necessary and proportionate to the purpose: it is not permission to keep every record forever. You can ask us to review retention or object to its use. An objection or erasure request is assessed against any overriding legitimate grounds, legal record-keeping duty or need to establish or defend a claim.

Retention depends on the record: project data supports the saved features you request; billing records follow applicable accounting and tax requirements; support, security and abuse records depend on the issue, ongoing risk and relevant claim period. Provider logs and backups follow their retention and replacement arrangements and may outlast deletion from active systems. We can explain the criteria relevant to your data when you contact us.

A request to remove personal data does not authorize us to erase someone else's intellectual property or records they must lawfully keep. We will explain any lawful reason for retaining personal data rather than treating account closure as a waiver of your rights.

10. Your data-protection rights

Subject to the GDPR's conditions, you may request:

• Access to your personal data and information about its use.
• Correction of inaccurate data and erasure where the right applies.
• Restriction of processing and portability of eligible data processed automatically on consent or contract grounds.
• An objection to processing based on legitimate interests, including retained anti-abuse records, on grounds relating to your situation.
• An end to direct marketing at any time, and withdrawal of consent for any processing that relies on consent.

Email contact@mylogo.review to exercise your rights. We may request proportionate information to verify your identity. We normally respond within one month; if a complex request requires up to two additional months, we will explain that within the first month. Requests are normally free, subject to the GDPR's limited exceptions.

You may complain to Romania's National Supervisory Authority for Personal Data Processing (ANSPDCP), or the competent authority where you live, work or believe an infringement occurred. You do not need to complain to us first.

11. International processing

Providers may process information outside Romania and the European Economic Area, including in the United States. A provider's location or privacy notice alone does not establish a lawful transfer. Transfers requiring GDPR safeguards must be covered by an applicable adequacy decision or another permitted mechanism, such as standard contractual clauses with any necessary supplementary measures. Contact us for information about the destinations and safeguards applicable to your data and how to obtain a copy.

12. Security, children and automated decisions

We use access controls and other technical and organizational safeguards, but no online system can guarantee absolute security. Protect your credentials and private project links. Tell us promptly if you suspect unauthorized access.

The Service is not intended for children under 16. Contact us if you believe a child has supplied personal data without the necessary authorization.

AI features evaluate designs and provide recommendations. Automated checks also enforce credit balances and welcome-credit eligibility, including checks against deleted-account email records. If you believe a check is wrong, contact us for review.

13. Changes to this notice

We will update this notice as processing changes and provide appropriate notice of material changes. A revised notice does not itself authorize incompatible new uses of existing data or replace consent where required.

Business information

Legal operator of mylogo.review and controller for the processing described above:

Registered company name

NOBO DESIGNS AGENCY S.R.L.

Trade Register number

J40/25035/2022

Tax identification code (CUI)

47371455

Contact

contact@mylogo.review

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